CRM and ERP related links collection.

CRM and ERP

actiTIME If you need a clear and simple way to register time expenses, analyze employee performance, prepare timesheets for billing your customers - actiTIME is a tool of choice. actiTIME is a standalone,web based time tracking freeware with intuitive and friendly interfaces.

CentraView is a leading Open Source Centralized Business Management (CBM) solution that delivers an ideal combination of Contact Management, Salesforce Automation (SFA), and Customer Relationship Management (CRM) functionality and much more, all through a standard web browser. CentraView is much more than just CRM or SFA.

Compiere is an integrated open source ERP and CRM business solution built on a powerful Model-driven Application Platform that gives you the capabilities to run YOUR business, YOUR way. Use Compiere business solutions software to automate all of your financial, distribution, sales and service processes... quickly, affordably and easily.

Compiere JasperReports Integration - This project provide an add-on for the Compiere ERP/CRM system for using JasperReports reports under Compiere, you can deploy your reports on target client or on Compiere Application Server. Reports are downloaded and compiled only if needed. License GPL.

Computer Service Company Database - Database system for a PC repair company. Manage Clients, Invoices, Quotes, Service Tags, Calendar, Tasks.

Centric CRM has changed its name to Concursive. Read the press release to learn why. ConcourseSuite offers a complete front office solution that combines customer relationship management (CRM), online presence management, marketing, team collaboration, and customer service—all on one easy to use platform.

Covide offers you OpenSource and webbased Groupware-CRM with possibilities for integrated usage as firewall, mail-, web-, and fileserver AND VoIP PBX!

Daffodil CRM is a commercial  Open Source CRM  Solution that helps enterprise businesses to manage customer relationships in a highly organized and efficient way.

dotProject is a volunteer supported Project Management application. There is no "company" behind this project, it is managed, maintained, developed and supported by a volunteer group and by the users themselves.

eGroupWare is a free enterprise ready groupware software for your network. It enables you to manage contacts, appointments, todos and many more for your whole business. eGroupWare is a groupware server. It comes with a native web-interface which allowes to access your data from any platform all over the planet. Moreover you also have the choice to access the eGroupWare server with your favorite groupware client (Kontact, Evolution, Outlook) and also with your mobile or PDA via SyncML.

EnterTrack is an open source web-based artifact tracking/management system written in PHP. EnterTrack is derived from Issue-Tracker v4.0.1 (http://www.issue-tracker.com ) and adds a number of features particularly useful to larger groups. EnterTrack provides large organizations with start-to-finish tracking of artifacts (artifacts can be problems, bugs, requests, projects, etc.), group collaboration for artifact management, and status reports for high-level performance metrics.

FreeERP is a Free Enterprise Resource Planning system. (Last change 2004).

GO Gestionale Open (GO Open Business in english) is a program of accounting and business management for Italy. Company can use it: from the sales to the purchases, the warehouse and the accounting and for all the company activity demands for law. Gestion

Group-Office is a Groupware suite containing a base system and different modules. The modules are designed in a way that groups of people can collaborate online. Shared calendars, addressbooks, projects, files and e-mail are the key features of the project. Users use their favorite browser to access their groupware from all over the world. Combined with the powerful Linux operating system it is a complete enterprise solution for the small to medium enterprise.

Help Desk Reloaded - This is a ongoing open source project to create the best stable php based help desk software possible, the software is help desk software is totaly free. Through our help desk discussion forum we have made great progress in furthering the advancement of our free software.

hipergate is an open source web based application suite. It's mission is to cover a full range of technical requirements in any organization. All applications are addresses from Internet Explorer, without needing any other additional software in the client computer. This suite is multi-company capable, and can be used in a single company, a corporate group or working as an ASP solution capable of serving an unlimited quantity of single customers. (Java)

Interna is a customer-/ product and order administration software or in short a billing software.

IS Manager The idea behind IS Manager is to create a program or a set of programs for small-to-medium businesses to manage inventory, sales things like that. Hopefully IS Manager will be a complete ERP System.

Jedi :: EDI Transactions For Manufacturing A modular, class-based PHP program which manages basic EDI transactions using FTP. It is web-based, using a Smarty template interface and relies on ADOdb database abstraction so it works with any major database and can be skinned as you please.

The legal case management (LCM) system is a software aimed for use by not-for-profit legal advice centres in order to make better follow-ups of their work, including client consultations and court events, as well as more efficient reporting (see also: software overview). LCM is distributed as free software under the terms of the GNU General Public License (GPL).

MimerDesk is a Web-based collaborative learning and groupwork environment designed for a wide variety of uses such as personal management, computer-supported collaborative learning, carrying out projects, and setting up communities. Its main strengths include a very customizable group system which allows many groups to work simultaneously on a shared database with tools like Projects, Calendar, Tasks, Forums, Links, Chat, Reviews, Voting, Files, Instant Messages, Profiles, and many more.

The Open Enterprise (OP/EN) website is the official location for access to all of Uversa Inc.'s Open Source software projects, source code, community forums, API and user documentation.

Neogia OpenSource ERP Software dedicated to small to mid-size companies.

OneOrZero is a powerful enterprise task management and help desk system used by companies and groups large and small to manage information and requests in their organization. It is fast, customizable, runs on virtually any platform and is released under the General Public Licence (GPL) Open Source license allowing you to customize freely.

Open Cite CRM is an Open Source PHP/MySQL Customer Relations Management System written for the Computer Repair Industry. Cite CRM is a complete CRM with everything a mobile computer repair company would need.

openCRX is an open CRM solution that meets the needs of organizations requiring multifunctional, enterprise-wide coordination of sales generation, sales fulfillment, marketing and service activities to customers, partners, suppliers or intermediaries.

OpenCustomer is a Web-based customer relationship managment (CRM) application, using Mysql and Java/Tomcat. (Online Demo available)

OpenJades is a business layer for enterprise software based on Eclipse RCP and J2EE. Core modules cover aspects from contact-, order- and project management.

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS! It is distributed under the GNU General Public License (GPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD, Mac OS 10.x and Windows.

Pegasus CRM - A server based contact manager / CRM, developed using the LAMP system, In current state has both user and administrative accounts. (1 release, 2005)

Plazma ERP+CRM is user-friendly application for small and middle business, aimed to manage all your: * Contacts and accounts; * Sales and projects; * Orders and invoices; * Marketing campaigns; * Phone calls, meetings; * Documents management.

Polemian EC-CMS is an e-commerce system that uses common content management system (CMS) techniques in order to maintain the application. This way one can have remote control over the application and thus distribute administrative tasks over multiple persons (frequently referred to as administrators). Polemian EC-CMS has build-in user/costumer relation management facilities (CRM), an extensible secure payment system (eSPS), beginnings of a point-of-sale and pick-order system (POS) and lots of other evolving features.

POP3 Add-on to SugarCRM system which enables auto import/download of e-mail into SugarCRM database.

project-open - ]po[ is a Web-based ERP/Project Management software for organizations with 2-200 users. ]po[ integrates areas such as CRM, sales, project planning, project tracking, collaboration, timesheet, invoicing and payments.

SL-GNU Asterisk, Call Center, Predictive Dialer, IP PBX, VoIP, PBX, Online technologies... developers and users

Source forge CRM projects list

Sugar CRM - Commercial open source customer relationship management (CRM). CRM software for sales force automation and customer support deployed on demand or on site. (svk: Please be aware that there are "open" - limited functionality and "commercial" versions.)

TUTOS is a tool to manage the organizational needs of small groups, teams, departments... To do this it provides some web-based tools.

TUSTENA: a Complete Family of CRM Solutions. Maximize your time, improve customer satisfaction and increase sales with TUSTENA CRM, an innovative and cost-effective hosted customer relationship management solution that delivers solid business value to companies of all sizes, from small and medium-sized businesses to large enterprises.

vtiger CRM is an enterprise-ready Open Source CRM software mainly for small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects.

WyattERP Mission Statement: To make customizable Enterprise Resource Planning (ERP) solutions a reality for any business no matter how small.

XRMS CRM is a web-based application for managing business entities such as employees, customers, contacts, activities with those contacts, etc.

Reviews, articles, collections

Collaborative Work Environments An independent guide to online collaborative workspaces for virtual teams and e-learning groups. Web Collaboration - Online Collaboration Software - Groupware - Intranets - E-Learning - Distance Learning.

experts-exchange CRM Software page. Rewiews, articles...

IT ARTICLES for free crm analysis

Web Based Software - Free project management software, document management, customer service software, call center software, time management software, calendar software, bug tracking software, event planning, contact management, task scheduler, timesheet software